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Refund Policy

 

Membership, Cancellation and Refund policy

Membership

By contracting a subscription, you automatically accpet the terms and conditions of the TheChampenois.

The contract subscription should be pay in integrality, either in splitt payment or in full upfront payment

Cancellation

You may cancel your Membership through the settings in your account. Please be aware that, as of today, there are no automatic renewal of the subscription.

Please also note that the memebership is non refundable, even if you decide to split the payment.

Any specific cancellation request during the membership time (3/6/9 month) should be send to nathan@thechampenois.com.

TheChampenois will not refund any months for a month in which the Membership box and contents have already been sent.

Broken bottle / refund

Although the packaging has been well studies to protect the bottle for any breakage, incident can happen !

If you receive a broken bottle, please send an email to nathan@thechampenois.com with a picure of the broken goods within 24h upon reception of the box and we will arrange a refund or resend of the bottle

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